INFO

CANCELLATION POLICY

At Kay Tran Beauty we have made the decision not to take booking deposits from our clients, however we do have a cancellation policy.

We understand that sometimes unexpected things come up and you may have to cancel your appointment. By notifying us as early as possible, this will allow us to fill your available spot.

OUR POLICY

​Should you need to cancel or reschedule your appointment, we ask that you give us at least 24 hours-notice. If cancellations are made less than the required 24 hours, a fee of 50% of the appointment will be charged. Payment can either be made over the phone or will be charged to your next appointment. Extreme circumstances will be taken into consideration. By booking with us you are agreeing to the cancellation fee.

We thank you for your cooperation and on-going support.